Nøkkelfunksjoner
Skybasert
ERS kan gi nås fra hvor som helst via datamaskin, et nettbrett eller en smarttelefon – og unngå lokal installasjon og vedlikehold av servere.
Raskere reparasjoner
Økt oppetid for enhetene gir serviceteknikerne den informasjonen de trenger slik at de i større grad kan løse problemene på første forsøk.
Samsvar
ERS er utformet med alle relevante tekniske og organisatoriske virkemidler og all nødvendig dokumentasjon for å beskytte data og overholde europeiske lover og forskrifter.
Innebygd agent
Dra nytte av den innebygde agenten på systemene WF-C878R, C879R, C20600, C20750 og WF-C21000 for en sømløs integrering på ERS.
Metoder for datainnsamling
Programvareinnsamlingsagent
Agenten kjøres på en datamaskin innenfor kundens nettverk for sentralisert kommunikasjon med Epson Remote Services.
Enhetens innebygde agent
Kjøres på enheten for høy fleksibilitet uten at det går ut over sikkerheten. ERS-integrert agent kompatibel med WF-C878R-, WF-C879R-, WF-C20600-, WF-C20750- og WF-C21000-modeller.
Business solutions
Document Capture Suite
The Epson document capture suite platform is a range of software solutions for capturing and routing electronic documents at the click of a button.
Epson Print Admin Serverless
Epson Print Admin (EPA) Serverless enables companies to benefit from advanced easy administration by running directly on a WorkForce Enterprise device.
Device Admin: Printer & Scanner Management
Easily manage an entire fleet of printers and scanners¹ remotely, with full control including the ability to install, configure, monitor, maintain and troubleshoot your devices for increased productivity and cost savings.
Epson Print Admin
A secure environment, combined with an easy to use administrative interface to boost productivity, environmental goals, and enhance efficiency.
Epson Remote Services
Epson Remote Service (ERS) is a free, innovative cloud-based monitoring and management system that delivers advanced remote diagnostics for Epson business products.
Kofax eCopy ShareScan
Increase your office productivity with an easy to use document capture, share, edit and workflow solution that converts paper documents into editable formats. eCopy ShareScan adds real value to your Epson products by eliminating document bottlenecks that cost money and waste time.
Kofax Equitrac
Take control of your office spending on printing resources and tighten security by enforcing printing rules, authenticating users, and accurately identifying and allocating document costs.